Terms & Conditions

Effective Date: September 30, 2025

Welcome to Palmspawsvet.com (the “Website”), operated by Palms & Paws Veterinary Center, Inc. (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our services, websites, platforms, social media, applications, mobile applications, PLUS subscription membership and all other business and services provided by the Company (collectively “Services”). By accessing or using the Services, you agree to be bound by these Terms.

1. ABOUT THESE TERMS.

These Terms describe the terms and conditions that govern your use of our current and future Services. You accept and agree to be bound by these Terms when you use any of our Services, without limitation, and when you view or access content or videos on any of our Services. The Services are designed for adults and are intended solely and exclusively for individuals who are at least 18 years of age or older. In order to use and access the features and services provided by the Services you must be 18 years of age or older (or whatever the applicable age of majority (legal adulthood) is where you are located). If you are not an adult, please stop and discontinue your use of the Services.

Governing Terms. These Terms, along with any additional terms and conditions that are referenced herein or that are presented elsewhere in relation to a specific service or feature, set forth the terms and conditions that apply to your use of our Services. By using our Services, you agree to comply with all of the terms and conditions hereof. If you do not agree to these Terms, do not access or use our Services.

Changes to Terms. The Company may modify the Terms, or any part thereof, or add or remove terms at any time, and such modifications, additions or deletions will be effective immediately upon posting. Your use of the Services after such posting shall be deemed to constitute acceptance by you of such modifications, additions or deletions. Please also note the Company’s Privacy Policy and Cookies Policy and any updates thereto.

Changes to Services. The Company may regularly update or make changes to or discontinue any aspect, service or feature of the Services at any time, including, but not limited to, the structure, design, or layout of the Services, content, hours of availability, equipment, compatible devices and software needed for access or use.

Registration. You may be given the opportunity to input your information as part of our services in order to participate in certain features of our Services. The Company will use the information you provide in accordance with the Company’s Privacy Policy. As to any information you provide, you represent and warrant that all information is current, complete and accurate to the best of your knowledge. You agree to maintain and promptly update your information so that it remains current, complete and accurate. During the inputting of your information, you may be required to choose a password and/or username. You acknowledge and agree that the Company may rely on this password or username to identify you. You are solely responsible for protecting the confidentiality of your usernames or passwords, if any. In addition, you are responsible for all use of our Services, regardless of whether you authorized such access or use, and for ensuring that all use of our Services complies fully with the provisions of these Terms.

System and Compatibility Requirements. To use our Services, you will need to use a computer, mobile device, streaming media player or other device that meets our Services’ system and compatibility requirements (which we may update from time to time). In addition, features and functionalities that we make available through the Services may differ by device. Please check the requirements periodically, as we may change or cease support of any hardware or software platforms at any time. You are responsible for obtaining and maintaining all connectivity, computer software, hardware and other equipment needed for access to and use our Services and all charges related to the same.

2. USER CONTENT AND CONDUCT; COMMUNITY GUIDELINES.

The following terms apply to content submitted by users, and user conduct, on the Services Involving User Content:

Services Involving User Content. The Services may contain comments sections, discussion forums, or other interactive features, and the ability of users to upload and share content (“Services Involving User Content”) in which you may post or upload user-generated content, comments, video, photos, messages, other materials or items (collectively, “User Content”). You are solely responsible for your use of any Services Involving User Content and you use them at your own risk. By submitting User Content, you represent that you are at least eighteen years old.

Community Guidelines By submitting any User Content or using Services Involving User Content, you agree to abide by the following rules of conduct:

You agree not to upload, post or otherwise transmit any User Content that:
- violates or infringes in any way upon the rights of others, including any statements which may defame, harass, stalk or threaten others;
- you know to be false, misleading or inaccurate;
- contains expressions of bigotry, racism, racially or ethnically offensive content, hate speech, abusiveness, vulgarity or profanity;
- contains or advocates pornography or sexually explicit content, pedophilia, incest, bestiality, or that is otherwise obscene or lewd;
- violates any law or advocates or provides instruction on dangerous, illegal, or predatory acts, or discusses illegal activities with the intent to commit them;
- advocates violent behavior;
- poses a reasonable threat to personal or public safety;
- contains violent images of physical or animal abuse that appear to have been captured solely, or principally, for exploitive, prurient, or gratuitous purposes;
- is protected by copyright, trademark, trade secret, right of publicity or other proprietary right without the express permission of the owner of such copyright, trademark, trade secret, right of publicity or other proprietary right. The burden of determining that any User Content is not protected by copyright, trademark, trade secret, right of publicity or other proprietary right rests with the person who originally submitted the User Content and that person shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, trade secrets, rights of publicity or other proprietary rights or any other harm resulting from such a submission;
- does not generally pertain to the designated topic or theme of Services Involving User Content; and
- contains any unsolicited or unauthorized advertising or promotional materials with respect to products or services, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.
You agree not to engage in activity that would constitute a criminal offense or give rise to civil liability.
You consent and represent that, if necessary, you have the consent of each and every identifiable natural person in any submission, to use such person’s name or likeness, as part of the User Content and for use in the Services, and to the extent any images of you are used on the Website or as part of the Services in which you are pictured (such as employee photographs) you consent to the Company’s use of the images on the Website and as part of the Services.
You agree that any person who appears in your submission who is a current member of the Screen Actors Guild (SAG), the American Federation of Television and Radio Actors (AFTRA) or any other rights society is not entitled to compensation by your submission of User Content or for use in the Services.
You agree not to impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with any person or entity.
Any views represented in your comments are your own, and you agree not to accept any compensation, services, or anything of value in exchange for posting User Content; or to post comments on behalf of other persons, government organizations, companies, special interest groups, marketing agencies, or other interests.
You agree not to represent or suggest, directly or indirectly, the Company’s endorsement of User Content.
You agree not to interfere with any other user’s right to privacy, including by harvesting or collecting personally-identifiable information from our Services or posting private information about a third party.
You agree not to upload, post or otherwise transmit any User Content, software or other materials which contain a virus or other harmful or disruptive component.
You agree not to interfere with or disrupt the Services or the servers or networks connected to the Services, or disobey any requirements, procedures, policies or regulations of networks connected to the Services.
You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purpose, any portion of the Services.
You agree not to use any service, technology or automated system to artificially inflate the page views that your User Content receives. This includes pay-per-click services, web “robots” and any other current or future technologies including Artificial Intelligence. You also agree not to direct any third party to use these services, technologies or automated systems on your behalf.

Any conduct that in the Company’s sole discretion restricts or inhibits anyone else from using or enjoying the Services will not be permitted. Any person, that is the Company’s sole discretion, has violated the rights of others shall be barred from submitting or posting any further material. The Company reserves the right in its sole discretion to remove or edit User Content and to terminate your use of Services for violation of these Terms or in the Company’s sole discretion, if your use of Services has negatively impacted the Services in any way.

The Company does not vouch for the accuracy or credibility of any User Content and does not take any responsibility or assume any liability for any actions you may take as a result of reading or using User Content. Through your use of Services Involving User Content, you may be exposed to content that you may find offensive, objectionable, harmful, inaccurate or deceptive. There may also be risks of dealing with underage persons, people acting under false pretenses, or other misleading, objectionable or illegal activities. By using Services Involving User Content, you assume all associated risks.

Monitoring The Company shall have the right, but not the obligation, to monitor User Content posted or uploaded to determine compliance with these Terms and any operating rules established by the Company and to satisfy any law, regulation or authorized government request. Although the Company has no obligation to monitor, screen, edit or remove any of the User Content, the Company reserves the right, and has absolute discretion, to screen, edit, refuse to post or remove without notice any User Content posted or uploaded at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any User Content at your sole cost and expense. In addition, the Company may share personally identifiable information in response to a law enforcement agency’s request, or where the Company believes it necessary or appropriate, or as otherwise required or permitted by law.

The Company shall have no responsibility or liability in any manner in connection with or arising from use by you of Services or User Content. While the Company may elect to monitor and modify User Content, this does not constitute, nor shall it be deemed to constitute, any responsibility for or liability of the Company for User Content.

License to User Content By submitting User Content to the Services, you are granting the Company the royalty-free, perpetual, irrevocable, non-exclusive right and license, but not the obligation, to use, publish, reproduce, modify, adapt, edit, translate, create derivative works from, incorporate into other works, distribute, sub-license and otherwise exploit the User Content (in whole or in part) worldwide in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such User Content, without payment to you or to any third parties. You represent and warrant to the Company that you have the full legal right, power and authority to grant to the Company the license provided for herein, that you own or control the complete exhibition and other rights to the User Content you submitted for the purposes contemplated in this license and that neither the User Content nor the exercise of the rights granted herein shall violate these Terms, or infringe upon any rights, including the right of privacy or right of publicity, constitute a libel or slander against, or violate any common law or any other right of, or cause injury to, any person or entity. You further grant the Company the right, but not the obligation, to pursue at law any person or entity that violates your or the Company’s rights in the User Content by a breach of these Terms.

Moral Rights If it is determined that you retain moral rights (including rights of attribution or integrity) in the User Content, you hereby declare that (a) you do not require that any personally identifying information be used in connection with the User Content, or any derivative works of or upgrades or updates thereto; (b) you have no objection to the publication, use, modification, deletion and exploitation of the User Content by the Company or its licensees, successors and assigns; (c) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the User Content; and (d) you forever release the Company, and its licensees, successors and assigns, from any claims that you could otherwise assert against the Company by virtue of any such moral rights. You also permit any other user to access, view, store or reproduce the User Content for that user’s personal use.

No Obligation User Content submitted by you will be considered non-confidential and the Company is under no obligation to treat such User Content as proprietary information except pursuant as required by law. Without limiting the foregoing, the Company reserves the right to use any User Content as it deems appropriate, including, without limitation, deleting, editing, modifying, rejecting, or refusing to post it. The Company under no obligation to edit, delete or otherwise modify User Content once it has been submitted and shall have no duty to attribute authorship of User Content, and shall not be obligated to enforce any form of attribution by third parties.

3. COPYRIGHT OWNERSHIP.

The Services contain copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the entire contents of the Services are copyrighted as a collective work under the United States copyright laws. The Company owns copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part. You may download copyrighted material for your personal use only. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of the Company and the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material.

4. THIRD PARTY CONTENT.

The Services may include content supplied by third parties and users. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers and users, are those of the respective authors and distributors, and not of the Company. Neither the Company, nor any third-party providers of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose. (Refer to Section 7 below for the complete provisions governing limitation of liabilities and disclaimers of warranty.)

In many instances, the content available through the Services represents the opinions and judgments of the respective user or information provider. The Company neither endorses, nor is responsible for, the accuracy or reliability of any opinion, advice or statement made on the Services by any third party. Under no circumstances shall the Company be responsible or liable, directly or indirectly, for any loss or damage caused by your use or reliance on information obtained through the Services. The Company is not responsible for any actions or inaction on your part based on the information that is presented on the Services. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the Services. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content.

5. ADVERTISEMENTS AND PROMOTIONS.

The Company may run advertisements and promotions from third parties on the Services. Your business dealings or correspondence with, or participation in promotions of, advertisers other than the Company, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. If you engage in any transaction with an advertiser featured on the Services including providing that advertiser with any personal information, you agree that we are not responsible for such transaction or provision of personal information and you further agree that the Company is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings.

6. SUBSCRIPTION TERMS.

These Subscription Terms set forth in this Section govern your use and access to subscription content (the “Subscription Content”). In order to access Subscription Content, you must have an account (an “Account”), and you must have an active subscription plan (a “Subscription”) with a valid payment method (a “Payment Method”).

Purchasing a Subscription. You may purchase your Subscription either directly through us or through a third party (e.g., an app store or your internet, mobile or TV provider) that has been authorized to provide Subscriptions on behalf of the Company (each, a “Third Party Provider”). As used in these Terms, the term “Subscription Provider” refers to us and each Third Party Provider, individually and collectively.

(i) Purchasing a Subscription Directly Through Us.

You may purchase a Subscription directly through us. We or our third-party payment processor (the “Payment Service”) will process your Payment Method. After your original Subscription ends, it will automatically renew at the then-current rates unless you cancel before the renewal. Renewal charges will be applied to the Payment Method associated with Your Account. By providing us with a Payment Method, you expressly acknowledge and agree that we or the Payment Service are authorized to periodically charge the applicable Subscription fee together with any applicable taxes and service fees (collectively, the “Subscription Fee”) on a recurring basis until you duly cancel your Subscription. We and/or our Payment Service will attempt to verify the Payment Method you provide, and may do this by processing an authorization hold, which is a standard practice. If your Payment Method expires and you do not either update your Payment Method or duly cancel your Subscription before it automatically renews, you authorize us and/or our Payment Service to continue billing, and you will remain responsible for any uncollected amounts. If a valid Payment Method is not available when a payment becomes due, we may restrict, suspend or cancel your Subscription due to lack of payment.

(ii) Purchasing a Subscription through a Third Party Provider.

If you purchase a Subscription through a Third Party Provider, the Third Party Provider will process your Payment Method and give you further details on how to sign in or create your Account, which may require you to leave the Third Party Provider platform to confirm your information with us. If you have questions about payments through your Third Party Provider, please contact your Third Party Provider directly.

Ongoing Subscription and Billing Cycle. By purchasing a Subscription with a Subscription Provider and providing the Subscription Provider with a Payment Method, you agree to pay the Subscription Provider the Subscription Fee. The Subscription Fee will be billed at the time you establish your Subscription and on an ongoing basis at the intervals specified when you complete your Subscription purchase unless you cancel your Subscription prior to your Subscription renewal. Please note that the length of your billing cycle will vary based upon the Subscription plan you choose when you subscribe. The timing of your billing may change in the event of a problem with your Payment Method (e.g., an expired credit card), in the event you change your Subscription plan or where you start your Subscription on a day not contained in a subsequent month. If you subscribe through us, you can contact us to get information on your next billing date. If you subscribe through a Third Party Provider, contact your Third Party Provider to see your next billing date.

Subscription Price Changes. Your Subscription Provider may change the amount of your Subscription Fee for any Subscription plan at any time and will communicate price changes to you in accordance with applicable law. Your continuation of your subscription to the service after such notice has been delivered to you will constitute your acceptance of such price changes, unless you cancel your Subscription in accordance with these Subscription Terms.

No Refunds. UNLESS REQUIRED BY APPLICABLE LAW, SUBSCRIPTION FEES ARE NON-REFUNDABLE. WE DO NOT PROVIDE REFUNDS, CREDIT, OR PRORATED BILLING FOR CANCELLED SUBSCRIPTIONS. Even if you cancel your Subscription before the end of your current billing period, as applicable, you will not receive a refund for any portion of the Subscription Fees for the remainder of that billing period. If you cancel, you will continue to have access to the Subscription Content until the end of the then-current billing period. In the event a Subscription Provider elects to offer a refund, discount or other consideration as a discretionary accommodation, the Subscription Provider’s election shall not obligate it to make such an offer in any other instance

Your Right to Cancel. YOU CAN CANCEL YOUR SUBSCRIPTION AT ANY TIME AND YOU WILL CONTINUE TO HAVE ACCESS TO THE SUBSCRIPTION CONTENT THROUGH THE END OF THE THEN-CURRENT BILLING PERIOD (i.e. THE SUBSCRIPTION PERIOD THAT YOU HAVE ALREADY PAID FOR). YOU MUST CANCEL YOUR SUBSCRIPTION BEFORE IT RENEWS IN ORDER TO AVOID BEING CHARGED FOR THE NEXT CYCLE’S SUBSCRIPTION FEE. IF YOU PURCHASED YOUR SUBSCRIPTION THROUGH A THIRD PARTY PROVIDER, YOU WILL NEED TO CANCEL YOUR SUBSCRIPTION DIRECTLY WITH THAT THIRD PARTY PROVIDER. You acknowledge and agree that, to the extent not prohibited by applicable law, cancellation of your Subscription is your sole recourse if you have any dissatisfaction, issue or concern related to your Subscription, including the Subscription Content, Subscription Fees, applicable taxes, or billing methods; the Terms or any changes thereto; or any other policies or practices that apply to the Subscription.

Changing Your Account Information. Should you wish to change the information associated with your Account, you may do so as provided in the Services. If you created an account with a Third Party Provider in order to access the Subscription Content, you can manage your account information directly with that Third Party Provider.

Multiple Billing Options and Plan Switching. You may be offered multiple Subscription plans to access Subscription Content. The pricing and offers for Subscriptions may vary by Subscription Provider and may change over time without notice (except as may be required by applicable law). Each Subscription plan may offer different Subscription Content availability, functionality, features, device compatibility or have certain conditions or limitations, which will be disclosed during your sign-up or in other materials available on the Services. Subject to availability with your Subscription Provider, you may be able to change your Subscription from one plan to another. Additional terms applicable to the switching of a Subscription plan (such as the applicable charges and changes to billing dates) will be provided by your Subscription Provider.

Updating Your Payment Method. Each Subscription Provider may utilize a Payment Service to process your Payment Method. Depending on the Payment Method, the issuer may charge you certain taxes and fees, such as fees per transaction or other fees related to the processing or attempting to process of your Payment Method. You will be solely responsible for any such taxes and charges that may apply. If you purchased your Subscription directly through us, you may update your Payment Method. If your Subscription is with a Third Party Provider, you may be able to update your Payment Method by accessing your account with that Third Party Provider. A change in your Payment Method may result in changes to your prior billing cycle. It is your responsibility to update and maintain the Payment Method associated with your Subscription.

Unpaid Amounts. You are responsible for all charges incurred in connection with your Subscription. In the event your Payment Method on file with us fails to cover the Subscription Fee, we may suspend your access to the Subscription Content until you update your Payment Method and pay your Subscription Fee. You may also lose the benefit of any Promotional Offer (as defined below). If your subscription is with a Third Party Provider, and you have unpaid amounts, your Third Party Provider may take action based on the terms of your Subscription with that Third Party Provider. Your Subscription Provider may retry or permit the Payment Service to retry billing your Payment Method after failed attempts (e.g., if your Payment Method is rejected). Your Subscription Provider also may pursue or permit the Payment Service or another third party to pursue any amounts you fail to pay in connection with your Subscription. Except as specified in Section 13, you will remain liable for all costs and expenses charged in connection with such billing activity, such as bank overdraft and processing fees.

Free Trials and Promotional Offers. From time to time, Subscription Providers may make certain Subscription plans on the Services available on a free trial basis (each, a “Trial Subscription”) for a limited time (“Free Trial Period”). Trial Subscriptions are limited to certain subscribers, unless otherwise specified, and the offering of a Trial Subscription to certain subscribers does not give the right to any other subscribers to a Trial Subscription.

At the time of signing up for a Trial Subscription, you must provide a valid Payment Method in order to access the Subscription Content during the Free Trial Period. Your Payment Method will not be charged during the Free Trial Period.

You agree not to register multiple times for the same Trial Subscription using multiple names, addresses, email addresses or other means. Any such action shall constitute a violation of these Terms and may result in the termination of your Subscription.

UNLESS YOU TIMELY CANCEL YOUR TRIAL SUBSCRIPTION BEFORE THE END OF YOUR FREE TRIAL PERIOD, YOUR TRIAL SUBSCRIPTION WILL CONVERT TO A PAID SUBSCRIPTION AT THE END OF YOUR FREE TRIAL PERIOD, THE APPLICABLE SUBSCRIPTION FEE WILL BE CHARGED TO YOUR PAYMENT METHOD, AND YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW ON A RECURRING BASIS AT THE THEN-CURRENT RATE UNLESS AND UNTIL YOU DULY CANCEL. You will not be notified that your Free Trial Period is about to end unless such notice is required by applicable law. In addition, from time to time, Subscription Providers may make certain Subscription plans available to you on a discounted basis or in conjunction with a promotion (each, a “Promotional Offer”). The period of time when the discounted or promotional pricing is in effect is referred to as the “Promotional Period”. You must provide a valid Payment Method in order to access the Subscription Content during the Promotional Period. Promotional Offers may take a variety of forms and may be available on a standalone basis or provided as part of a bundle with other products or services. Unless expressly stated otherwise, Promotional Offers cannot be combined.

In the event of a new/subsequent Promotional Offer after you sign-up for a Subscription, no refunds, adjustments or price protection will be applied to your Subscription Fee. Customers may take advantage of any “new customer” promotion only once, unless expressly stated otherwise.

You agree not to register multiple times for the same Promotional Offer using multiple names, addresses, email addresses or other means. Any such action shall constitute a violation of these Terms and may result in the termination of your Subscription.

Each Subscription Provider will determine the terms of the Promotional Offer, including eligibility, in its sole discretion, and reserves the right to limit the availability of, end or revoke a Promotional Offer in accordance with the terms of the published Promotional Offer terms. Requirements to qualify for a Promotional Offer may be stated when the Promotional Offer is presented.

UNLESS YOU TIMELY CANCEL YOUR SUBSCRIPTION BEFORE THE END OF YOUR PROMOTIONAL PERIOD, YOUR SUBSCRIPTION WILL CONVERT TO A FULL-PRICE SUBSCRIPTION AT THE END OF YOUR PROMOTIONAL PERIOD, THE APPLICABLE SUBSCRIPTION FEE WILL BE CHARGED TO YOUR PAYMENT METHOD, AND YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW ON A RECURRING BASIS AT THE THEN-CURRENT RATE UNLESS AND UNTIL YOU DULY CANCEL. You will not be notified that your Promotional Period is about to end unless such notice is required by applicable law.

Customer Service. For Customer Service inquiries related to your Subscription (including Subscription Fee and Payment Method), purchased directly through us, please contact us through the Website or at hello@palmspawsvet.com.
For Customer Support matters related to your Subscription billed through a Third Party Provider (including Subscription Fee and Payment Method) or other matters relating to billing through your Third Party Provider, please contact your Third Party Provider directly.
If you have reason to believe that Your Account credentials have been compromised or misappropriated in some way, you are encouraged to contact us immediately at:hello@palmspawsvet.com.

Suspension and Termination. Any Subscription Provider may suspend or terminate your Subscription immediately for any reason or for no reason whatsoever, including if it is reasonably determined that you have provided inaccurate account or payment details or you are otherwise in violation of these Terms. In addition to the foregoing, Subscription Providers can modify access or disable features of the Subscription Content where it is concluded in their respective discretion that there has been misuse of your Account. If a suspension or termination occurs, you must stop accessing the Subscription Content. If a Subscription Provider suspends or terminates your Subscription and/or access to all or any part of the Services, you agree not to create another Account or try to access the Subscription Content without permission and such Subscription Providers reserves the right to block any such attempted access to the Subscription Content.

7. DISCLAIMER OF WARRANTY; LIMITATION OF LIABILITY AND TIME LIMITATION FOR CLAIMS.

(A) YOU EXPRESSLY AGREE THAT USE OF THE SERVICES IS AT YOUR SOLE RISK. NEITHER THE COMPANY, ITS PRESENT OR FUTURE PARENT COMPANIES, SUBSIDIARIES, SUCCESSORS-IN-INTEREST AFFILIATED ENTITIES, MANAGEMENT ENTITIES, AND ENTITIES USING OR FEATURED ON THE SERVICES, INCLUDING BUT NOT LIMITED TO, PALMS & PAWS MEDIA, LLC, PALMS & PAWS MEDIA MANAGEMENT, LLC, PALMS & PAWS VENTURES, LLC, PALMS & PAWS VENTURES MANAGEMENT, LLC, PALMS & PAWS FOUNDATION, INC. PALMS & PAWS, INC., PALMS & PAWS, LLC, PALMS & PAWS MANAGEMENT, LLC, AND PALMS & PAWS AFFILIATED REAL ESTATE AND LEADERSHIP ENTTITES (COLLECTIVELY, THE “COMPANIES”), NOR ANY OF THEIR RESPECTIVE OFFICERS, MANAGERS, DIRECTORS, EMPLOYEES, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE SERVICES.

(B) THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY DOWNLOADABLE INFORMATION, IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS.

(C) THE SERVICES MAY OFFER HEALTH, FITNESS, NUTRITIONAL AND OTHER SUCH INFORMATION, BUT SUCH INFORMATION IS DESIGNED FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY. THE INFORMATION CONTAINED ON THE SERVICES DOES NOT AND IS NOT INTENDED TO CONVEY VETERINARY OR MEDICAL ADVICE AND DOES NOT CONSTITUTE THE PRACTICE OF VETERINARY MEDICINE OR HEALTH CARE. YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR, NOR DOES IT REPLACE, PROFESSIONAL VETERINARY OR MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. THE COMPANY IS NOT RESPONSIBLE FOR ANY ACTIONS OR INACTION ON A USER’S PART BASED ON THE INFORMATION THAT IS PRESENTED IN THE SERVICES.

(D) TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANIES BE LIABLE TO YOU FOR (i) ANY PERSONAL INJURY, PROPERTY DAMAGE, LOST PROFITS, COST OF SUBSTITUTE GOODS OR SERVICES, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER AND/OR DEVICE OR TECHNOLOGY FAILURE OR MALFUNCTION, (ii) ANY FORM OF INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR (iii) ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) OF ONE HUNDRED DOLLARS ($100). BASED ON ANY CAUSES OF ACTION ARISING OUT OF USE OF THE SERVICES OR ANY ALLEGED FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, OR DELAY IN SERVICE, OPERATION, OR TRANSMISSION OF THE SERVICES, OR ANY ALLEGED COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OF PROPERTY, AND/OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF OR POSTING OF ANY RECORD, CONTENT, OR TECHNOLOGY, PERTAINING TO OR ON THE SERVICES. YOU AGREE THAT THIS LIMITATION OF LIABILITY APPLIES WHEHER SUCH ALLEGATIONS ARE FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR FALL UNDER ANY OTHER CAUSE OF ACTION, REGARDLESS OF THE BASIS UPON WHICH LIABILITY IS CLAIMED AND EVEN IF THE COMPANIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. WITHOUT LIMITING THE GENERALITY OF THE FORGEOING, YOU ALSO SPECIFICALLY ACKNOWLEDGE THAT THE COMPANIES ARE NOT LIABLE FOR ANY ACTUAL OR ALLEGED DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF OTHER USERS OF THE SERVICES OR ANY OTHER THIRD PARTIES.
IF APPLICABLE LAW DOES NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO APPLY TO YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW. THIS LIMITATION OF LIABILITY PROVISION APPLIES TO NEW JERSEY RESIDENTS.

(E) THE COMPANIES DISCLAIM ANY AND ALL LIABILITY OF ANY KIND FOR ANY UNAUTHORIZED ACCESS TO OR USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION. BY ACCESSING THE SERVICES, YOU ACKNOWLEDGE AND AGREE TO THE COMPANY’S DISCLAIMER OF ANY SUCH LIABILITY. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SERVICES.

(F) YOU AND YOUR SUCESSORS AND AGENTS HEREIN EXPRESSLY AND KNOWINGLY FULLY RELEASE AND WAIVE ALL CLAIMS, OF ANY KIND, WHETHER KNOWN OR UNKNOWN, FORESEEN OR UNFORESSEN ACCRUED OR THAT MAY HEREAFTER ACCRUE, WHICH ARISE OUT OF OR RELATE TO THE SERVICES OR YOUR USE OF SERVICES, INCLUDING BUT NOT LIMITED TO ANY AND ALL RIGHTS AND BENEFITS WHICH YOU NOW OR IN THE FUTURE MAY HAVE UNDER CALIFORNIA CIVIL CODE SECTION 1542, OR ANY OTHER SIMILAR LEGAL STATUTES OR LEGAL PROTECTION. CALIFORNIA CIVAL CODE SECTION 1542 STATES:
“A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MARERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

(G) SUBJECT TO SECTION 13, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING IN ANY WAY TO THE SERVICE OR YOUR USE OF THE SERVICES, THESE TERMS, OR THE RELATIONSHIP BETWEEN US, MUST BE COMMENCED WITHIN ONE YEAR OF THE RELEVANT EVENTS. A DISPUTE IS COMMENCED IF IT IS FILED IN AN ARBITRATION OR, IF THE DISPUTE IS NON-ARBITRABLE, A COURT WITH JURISDICTION, DURING THE ONE-YEAR PERIOD. IF YOU OR WE PROVIDE NOTICE OF A DISPUTE UNDER SECTION 13, THE ONE-YEAR PERIOD IS TOLLED FOR 60 DAYS FOLLOWING RECEIPT OF THE NOTICE OF DISPUTE. YOU AND WE EACH EXPRESSLY WAIVE THE RIGHT TO PURSUE ANY DISPUTE, CLAIM OR CONTROVERSY THAT IS NOT FILED WITHIN ONE YEAR AND ANY RIGHT YOU OR WE MAY HAVE HAD TO PURSUE THAT DISPUTE, CLAIM OR CONTROVERSY IN ANY FORUM IS PERMANENTLY BARRED.

8. INDEMNIFICATION.

YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS THE COMPANIES, THEIR AFFILIATES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS FROM AND AGAINST ALL CLAIMS AND EXPENSES, INCLUDING ATTORNEYS’ FEES, ARISING OUT OF THE USE OF THE SERVICES BY YOU OR YOUR ACCOUNT. THE COMPANIES RESERVE THE RIGHT TO TAKE OVER THE EXCLUSIVE DEFENSE OF ANY CLAIM FOR WHICH WE ARE ENTITLED TO INDEMNIFICATION UNDER THIS SECTION. IN SUCH EVENT, YOU SHALL PROVIDE THE COMPANY WITH SUCH COOPERATION AS IS REASONABLY REQUESTED BY THE COMPANY.

9. TERMINATION.

The Company may terminate or suspend these Terms at any time without notice to you. Without limiting the foregoing, the Company shall have the right to immediately terminate your Account in the event of any conduct by you which the Company, in its sole discretion, considers to be unacceptable, or in the event of any breach by you of these Terms. The provisions contained herein shall survive termination of these Terms.

10. TRADEMARKS.

The Company, its parent, subsidiaries and affiliates, own all rights to their logos and trademarks used in connection with the Services related to the Company. All other logos and trademarks appearing on the Services are the property of their respective owners.

11. GOVERNING LAW AND VENUE.

The content, data, video, and all other material and features on the Services are presented for the purpose of providing entertainment, news and/or information and/or promoting programs, films, music, games, and other products and/or services that are or may become available.

Any and all disputes, claims and controversies arising out of or in connection with your access to, and/or use of the Services, and/or the provision of content, services, and/or technology on or through the Services shall be governed by and construed exclusively in accordance with the laws and decisions of the State of California applicable to contracts made, entered into and performed entirely therein, without giving effect to its conflict of laws provisions, except to the extent that law is inconsistent with or preempted by federal law. Any dispute that is not subject to arbitration under Section 13 (Dispute Resolution) of this Agreement, or any issues involving arbitrability or enforcement of provisions under Section 13, shall be brought in the appropriate state or federal court located in Los Angeles County, California; and we both irrevocably consent to the exclusive jurisdiction and venue of the state or federal courts in Los Angeles County, California for the adjudication of all non-arbitral claims.

12. SEVERABILITY.

Except as specified in Section 13 (Dispute Resolution), if any provision of this Agreement shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable for this Agreement and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between the parties relating to the matters contained herein.

13. DISPUTE RESOLUTION.

We endeavor to resolve customer concerns as quickly as possible. Please contact the Company at: hello@palmspawsvet.com.

In the event that you’re not satisfied with customer service’s solution, and you and the Company are unable to resolve a dispute through the Informal Dispute Resolution Procedures below, we each agree to resolve the dispute through binding arbitration or small claims court instead of in courts of general jurisdiction.

Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Unless expressly limited by this arbitration provision, arbitrators can award the same damages and relief that a court can award. Any arbitration under this Agreement will take place on an individual basis; class arbitrations and class actions are not permitted. You expressly waive your right to participate in any class action against the Company.

ARBITRATION AGREEMENT

Claims Subject to Arbitration. To the fullest extent permitted by applicable law, the Company and you agree to arbitrate all disputes and claims between us, except as expressly prohibited by law. This Arbitration Agreement is intended to be broadly interpreted. It includes, but is not limited to:

claims arising out of or relating to any aspect of the relationship between us, whether based in contract, tort, fraud, misrepresentation or any other statutory or common- law legal theory;
claims that arose before this or any prior Agreement (including, but not limited to, claims relating to advertising);
claims for mental or emotional distress or injury not arising out of physical bodily injury;
claims that are currently the subject of purported class action litigation in which you are not a member of a certified class; and
claims that may arise after the termination of this Agreement.

References to the “Company, ” “you,” “we” and “us” in this Arbitration Agreement include our respective predecessors in interest, successors, and assigns, as well as our respective past, present, and future parents, subsidiaries and affiliates; those entities and our respective agents, employees, licensees, licensors, and providers of content as of the time your or our claim arises; and all authorized or unauthorized users or beneficiaries of Services under this or prior Agreements between us. Notwithstanding the foregoing, either party may elect to have claims heard in small claims court seeking only individualized relief, so long as the action is not removed or appealed to a court of general jurisdiction. This Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies. You agree that, by entering into this Agreement, you and we are each waiving the right to participate in a class action and to a trial by jury to the fullest extent permitted by applicable law. This Arbitration Agreement shall survive termination of this Agreement.

Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures. You and we agree that good-faith, informal efforts to resolve disputes often can result in a prompt, cost-effective and mutually beneficial outcome. Therefore, a party who intends to initiate arbitration or file a claim in small claims court must first send to the other a written Notice of Dispute (“Notice”). A Notice from you to the Company must be emailed to: hello@palmspawsvet.com (“Notice Address”).

Any Notice must include (i) the claimant’s name, address, and email address; (ii) a description of the nature and basis of the claim or dispute; (iii) if you are submitting the Notice, any relevant facts regarding your use of the Services, including whether you have created an Account and whether you have a Subscription; (iv) a description of the nature and basis of the specific relief sought, including the damages sought, if any, and a detailed calculation for them; and (v) a personally signed statement from the claimant (and not their counsel) verifying the accuracy of the contents of the Notice. The Notice must be individualized, meaning it can concern only your dispute and no other person’s dispute.

After receipt of a completed Notice, the parties shall engage in a good faith effort to resolve the dispute for a period of 60 days (which can be extended by agreement). You and we agree that, after receipt of the completed Notice, the recipient may request an individualized telephone or video settlement conference (which can be held after the 60- day period) and both parties will personally attend (with counsel, if represented). You and we agree that the parties (and counsel, if represented) shall work cooperatively to schedule the conference at the earliest mutually-convenient time and to seek to reach a resolution. If we and you do not reach an agreement to resolve the issues identified in the Notice within 60 days after the completed Notice is received (or a longer time if agreed to by the parties), you or we may commence an arbitration proceeding or a small claims court proceeding (if permitted by small claims court rules).

Compliance with this Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures Section is a condition precedent to initiating arbitration. Any applicable limitations period (including statute of limitations) and any filing fee deadlines shall be tolled while the parties engage in the informal dispute resolution procedures set forth in this Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures Section. All of the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures are essential so that you and the Company have a meaningful opportunity to resolve disputes informally. If any aspect of these requirements has not been met, you or we can enjoin the filing or prosecution of an arbitration. In addition, unless prohibited by law, the arbitration administrator or arbitrator may not accept, administer, assess, or demand fees in connection with an arbitration that has been initiated without completion of the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures. If the arbitration is already pending, it shall be administratively closed, unless prohibited by law. Nothing in this paragraph limits the right of a party to seek damages for non-compliance with these Procedures in arbitration.

Arbitration Procedure. The arbitration will be governed by applicable rules (“AAA Rules”) of the American Arbitration Association (“AAA”), as modified by this Arbitration Agreement, and will be administered by AAA. (If AAA is unavailable or unwilling to do so, another arbitration provider shall be selected by the parties that will do so, or if the parties are unable to agree on an alternative administrator, by the court. The AAA Rules are available online at www.adr.org. You may obtain a form to initiate arbitration at: www.adr.org or by contacting AAA.

You and we agree that the party initiating arbitration must submit a certification that they have complied with and completed the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures requirements referenced in the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures Section and that they are a party to the Arbitration Agreement enclosed with or attached to the demand for arbitration. The demand for arbitration and certification must be personally signed by the party initiating arbitration (and their counsel, if represented).

All issues are for the arbitrator to decide, except as otherwise expressly provided herein and except as to issues relating to the scope and enforceability of the Arbitration Agreement or whether a dispute can or must be brought in arbitration (including whether a dispute is subject to this Arbitration Agreement or a previous arbitration provision between you and the Company, to the extent that under applicable law are for a court of competent jurisdiction to decide. The arbitrator may consider but shall not be bound by rulings in other arbitrations involving different customers.

Unless we and you agree otherwise, or the applicable law and AAA Rules dictate otherwise, any arbitration hearings will take place in Los Angeles County, California and you and the Company representative will be required to attend in person. At the conclusion of the arbitration proceeding, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. The arbitrator’s decision is binding only between you and the Company and will not have any preclusive effect in another arbitration or proceeding that involves a different party. An arbitrator’s award that has been fully satisfied shall not be entered in any court.

The arbitrator is authorized to impose any sanctions under the AAA Rules, or applicable federal or state law, against all appropriate represented parties and counsel.

Except as expressly provided in the Arbitration Agreement, the arbitrator may grant any remedy, relief, or outcome that the parties could have received in court, in accordance with applicable law. Unless otherwise required by applicable law, the parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator award includes an attorney fee award as part of an indemnification award, as sanctions, or finds that either the substance of the claim, the defense.

Attorneys’ Fees. TO THE EXTENT PERMITTED BY LAW, YOU AND WE WAIVE ANY AND ALL RIGHTS TO CLAIM ATTORNEYS’ FEES AS A PREVAILING PARTY, EXCEPT AS EXPRESSLY STATED IN THE TERMS.

Arbitration Fees. The payment of arbitration fees (the fees imposed by the arbitration administrator including filing, arbitrator, and hearing fees) will be governed by the applicable AAA Rules, unless you qualify for a fee waiver under applicable law. If after exhausting any potentially available fee waivers, the arbitrator finds that the arbitration fees will be prohibitive for you as compared to litigation, we will pay as much of your filing, arbitrator, and hearing fees in the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive, regardless of the outcome of the arbitration, unless the arbitrator determines that your claims were frivolous or brought for an improper purpose or asserted in bad faith. You and we agree that arbitration should be cost-effective for all parties and that any party may engage with AAA to address the reduction or deferral of fees.

Confidentiality. Upon either party’s request, the arbitrator will issue an order requiring that confidential information of either party disclosed during the arbitration (whether in documents or orally) may not be used or disclosed except in connection with the arbitration or a proceeding to enforce the arbitration award.

Requirement of Individualized Relief. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING.

Further, unless both you and we agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative, class, or private attorney general proceeding. If, after exhaustion of all appeals, any of these prohibitions on non-individualized declaratory or injunctive relief; class, representative, and private attorney general claims; and consolidation are found to be unenforceable with respect to a particular claim or with respect to a particular request for relief (such as a request for injunctive relief sought with respect to a particular claim), then the parties agree such a claim or request for relief shall be decided by a court of competent jurisdiction, after all other arbitrable claims and requests for relief are arbitrated. You agree that any arbitrations between you and the Company will be subject to this Section 13 and not to any prior arbitration agreement you had with the Company, and, notwithstanding any provision in this Agreement to the contrary, you agree that this Section 13 amends any prior arbitration agreement you had with the Company, including with respect to claims that arose before this or any prior arbitration agreement.

Severability. If any portion of this Arbitration Agreement is found to be void, invalid, or otherwise unenforceable, then that portion shall be deemed to be severable and, if possible, superseded by a valid, enforceable provision, or portion thereof, that matches the intent of the original provision, or portion thereof, as closely as possible. The remainder of this Arbitration Agreement shall continue to be enforceable and valid according to the terms contained herein.

Opt Out of Future Changes. Notwithstanding any provision to the contrary, if the Company makes any future change to this Arbitration Agreement (other than a change to the Notice Address), you may reject any such change by sending the Company an email to hello@palmspawsvet.com within 30 days of the posting of the amended arbitration agreement that provides: (i) your full legal name, (ii) your complete mailing address, (iii) your phone number, (iv) if applicable, the username or email address associated with any potential account or newsletter; and (v) the approximate date of your initial use of the relevant Services. Such an opt-out email must be sent by you personally, and not by your agent, attorney, or anyone else purporting to act on your behalf. It must include a statement, personally signed by you, that you wish to reject the change to the Arbitration Agreement. This is not an opt out of arbitration altogether.

14. CLASS ACTION AND JURY TRIAL WAIVER

YOU AND THE COMPANY AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT PARTICIPATE AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. THIS MEANS THAT YOU AND THE COMPANY MAY NOT BRING A CLAIM ON BEHALF OF A CLASS OR GROUP AND MAY NOT BRING A CLAIM ON BEHALF OF ANY OTHER PERSON UNLESS DOING SO AS A PARENT, GUARDIAN, OR WARD OF A MINOR OR IN ANOTHER SIMILAR CAPACITY FOR AN INDIVIDUAL WHO CANNOT OTHERWISE BRING THEIR OWN INDIVIDUAL CLAIM. THIS ALSO MEANS THAT YOU AND THE COMPANY MAY NOT PARTICIPATE IN ANY CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING BROUGHT BY ANY THIRD PARTY. NOTWITHSTANDING THE FOREGOING, YOU OR THE COMPANY MAY PARTICIPATE IN A CLASS-WIDE SETTLEMENT. THIS AGREEMENT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN COURTS OR JURY TRIALS.

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND THE COMPANY WAIVE ANY RIGHT TO A JURY TRIAL.

15. COPYRIGHTS AND COPYRIGHT AGENT.

The Company respects the rights of all copyright holders and has the right to terminate users and account holders who infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide the Company the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. 512:

A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
Information reasonably sufficient to permit us to contact the complaining party;
A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

For copyright inquiries under the Digital Millennium Copyright Act and all other inquiries, please contact us at: hello@palmspawsvet.com.

16. ACCESSABILITY.

If you are having difficulty viewing this website and/or the format of any material on this website interferes with your ability to access information using assistive technology (such as a Braille or screen reader, or TTY), please contact us at:hello@palmspawsvet.com.

To enable us to respond in a manner most helpful to you, please indicate the nature of your accessibility problem, the Web address (URL link) of the material to which you need access, and your full contact information, including email address.

17. MISCELLANEOUS.

Entire Agreement. These Terms and any operating rules for the Services constitute the entire agreement of the parties with respect to the subject matter hereof and that the Companies did not make any other representations to you regarding the Services not contained herein or in the Privacy Notice or Cookies Policy, and that these Terms supersede all previous written or oral agreements between the parties with respect to the Services.

No Reliance. You represent and warrant that in agreeing to these Terms and using the Services, you have not relied upon any representation, warranty, covenant, statement, promise or information from us or the Companies that is not expressly contained in these Terms.

User Compliance with Local Laws. The provisions of these Terms are for the benefit of the Company and Companies, and their parent companies, subsidiaries, other affiliates and its third party content providers and licensors, and each shall have the right to assert and enforce such provisions directly or on its own behalf. If you access the Services, including the Services Involving User Content, from any location other than the United States, you accept full responsibility for compliance with all local laws. You are also subject to United States export controls and are responsible for any violations of United States embargoes or other federal rules and regulations restricting exports.

No Implied Waiver. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. If any part of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, it will be replaced with language reflecting the original purpose in a valid and enforceable manner. The enforceable sections of these Terms will remain binding upon the parties. The section headings used herein are for convenience only and shall not be given any legal import.

Legally Binding. You represent and warrant that these Terms are valid and legally enforceable and govern the rights governing the Services and your use of the Services and that by using the Services you agree to be legally bound by these Terms.

Severability. If any portion of these Terms are found to be void, invalid, or otherwise unenforceable, then that portion shall be deemed to be severable and, if possible, superseded by a valid, enforceable provisions, or portion thereof, that matches the intent of the original provision, or portion thereof, as closely as possible. The remainder of these Terms shall continue to be enforceable and valid according to the terms contained herein.

Force Majure. Neither the Company nor you shall be liable for damages or for delays or failures in performance resulting from acts or occurrences beyond their reasonable control, including, without limitation: fire, lightning, explosion, power surge or failure, water, acts of God, war, terrorism, revolution, civil commotion or acts of civil or military authorities or public enemies: any law, order, regulation, ordinance, or requirement of any government or legal body or any representative of any such government or legal body; or labor unrest, including without limitation, strikes, slowdowns, picketing, or boycotts; inability to secure raw materials, transportation facilities, fuel or energy shortages, or acts or omissions of other common carriers.

Survival. The provisions contained herein shall survive termination of these Terms.

18. CONTACT.

For questions about these Terms, please contact us at:
Palms & Paws Veterinary Center, Inc.
1762 14th Street, Santa Monica, CA 90404
Email: hello@palmspawsvet.com